Privacy Policy

Effective Date: December 2, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Business information (company name, position, industry)
• Payroll and employee data when using our services
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HR and payroll services
• Process visa applications and related documentation
• Communicate with you about our services
• Comply with legal obligations and regulatory requirements
• Protect against fraud and unauthorized transactions

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

4. Data Sharing and Disclosure

We may share your information with:

• Government agencies for visa processing and compliance purposes
• Third-party service providers who assist in our operations
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law

5. Your Rights

Under Malaysian Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal requirements)
• Lodge a complaint with the relevant authorities

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@sumhro.com
Phone: +60164028022
Address: Kuala Lumpur, Malaysia